PTC Labs Privacy Policy

Privacy Policy:

PTC Labs is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except for the sharing of addresses for shipping purposes to shipping vendors. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Cancellation Policy:

You may opt out at any time by sending an email to support@ptclabs.com with your request to be removed from any mailing list or have your account deleted. This process may take 24-48 business hours to complete. You can also call PTC Labs at 573-442-9948 or 877-362-4222 to make the request.